fbpx
FedEx Establishes Direct Presence in Nigeria to Support Customers with International TradeRead more Open Society Foundations (OSF) Award $1.1 Million Grant to Afrobarometer to Spur Future GrowthRead more The annual Global Impact Conference 2022 brings together visionary business leaders to revolutionize educational systems and inspire collaborative actionRead more APO Group announces content partnership with Pan-African broadcaster VoxAfricaRead more MainOne, an Equinix Company’s MDXi Appolonia Achieves Tier III Constructed Facility certification (TCCF), Now Most Certified Data Center in GhanaRead more United Nations High Commissioner for Refugees (UNHCR) warns rising tide of hunger, insecurity, and underfunding worsening gender-based violence risksRead more The Royal Thai Embassy presents the cultures of Thailand at the Association of Southeast Asian Nations (ASEAN) Festival in KenyaRead more Climate change is the biggest global threat, young people in Africa and Europe tell European Investment Bank (EIB), Debating Africa and Debating EuropeRead more $2 million in prizes awarded at Conference of the Parties (COP27) to African youth-led businessesRead more Africa and Europe’s top business and public sector leaders gather to chart Africa’s economic rebirthRead more

Amazon delivery pressure hurting workers, labor group says

show caption
A coalition of unions says pressure by Amazon to get purchases quickly to doorsteps is putting drivers at risk of injury./AFP
Print Friendly and PDF

May 25, 2022 - 08:01 AM

SAN FRANCISCO — A labor coalition on Tuesday said that Amazon delivery workers are getting hurt due to pressure by the e-commerce giant to quickly distribute heaps of packages to customers.

An analysis of US Occupational Safety and Health Administration data about injuries to Amazon delivery personnel and peers working at outside contractors showed that nearly one in five reported being hurt on the job in 2021, according to a Strategic Organizing Center formed by four labor unions.

“The task of delivering such a high number of parcels per shift is something many drivers are finding impossible to achieve at all, let alone safely,” the center said in a report.

Amazon has built a reputation for delivering purchases within a day or two to customers who subscribe to its Prime service, and has invested heavily in “fulfilment centers” and logistics staff.

About half of Amazon deliveries in the United States are handled by outside companies contracted by the retailer, which exerts tremendous performance pressure, the union coalition said.

Amazon hit back at the findings.

“This report cherry picks data from less than 10 percent of our delivery partners to tell an inaccurate and misleading story,” spokesperson Kelly Nantel told AFP.

“Safety is a priority across our network.”

Amazon has invested in technology such as camera systems to reduce accidents during deliveries, Nantel added.

Amazon hired more than 600,000 people to handle online shopping demand that surged during the Covid-19 pandemic, and like its peers in e-commerce, saw an increase in injuries for a period as new employees were trained, according to the company.

MAORANDCITIES.COM uses both Facebook and Disqus comment systems to make it easier for you to contribute. We encourage all readers to share their views on our articles and blog posts. All comments should be relevant to the topic. By posting, you agree to our Privacy Policy. We are committed to maintaining a lively but civil forum for discussion, so we ask you to avoid personal attacks, name-calling, foul language or other inappropriate behavior. Please keep your comments relevant and respectful. By leaving the ‘Post to Facebook’ box selected – when using Facebook comment system – your comment will be published to your Facebook profile in addition to the space below. If you encounter a comment that is abusive, click the “X” in the upper right corner of the Facebook comment box to report spam or abuse. You can also email us.