The annual Global Impact Conference 2022 brings together visionary business leaders to revolutionize educational systems and inspire collaborative actionRead more APO Group announces content partnership with Pan-African broadcaster VoxAfricaRead more MainOne, an Equinix Company’s MDXi Appolonia Achieves Tier III Constructed Facility certification (TCCF), Now Most Certified Data Center in GhanaRead more United Nations High Commissioner for Refugees (UNHCR) warns rising tide of hunger, insecurity, and underfunding worsening gender-based violence risksRead more The Royal Thai Embassy presents the cultures of Thailand at the Association of Southeast Asian Nations (ASEAN) Festival in KenyaRead more Climate change is the biggest global threat, young people in Africa and Europe tell European Investment Bank (EIB), Debating Africa and Debating EuropeRead more $2 million in prizes awarded at Conference of the Parties (COP27) to African youth-led businessesRead more Africa and Europe’s top business and public sector leaders gather to chart Africa’s economic rebirthRead more The Thai delegation’s active participation at the 145th Assembly of the Inter-Parliamentary Union (IPU) in KigaliRead more Canon shares winning image of its Redline Challenge competition 2022Read more

Call the Prevention City’s 24-hour Violence Prevention Hotline

show caption
Print Friendly and PDF

Mar 29, 2022 - 11:50 AM

Philadelphians can now dial 2-1-1 to get access to resources and services for violence prevention in the city. This hotline is available 24 hours a day, seven days a week, 365 days a year.

Calling the hotline

To use the hotline, callers can dial “2-1-1” to be directed to a 2-1-1 main menu. Callers should then press “3” to be put in touch with a Resource Navigator. This Resource Navigator quickly gathers information from the caller to refer or connect the caller to the resources they need.

Examples of the kinds of services and resources which will be available to residents who call the 2-1-1 Hotline for help include:

  • Conflict Intervention
  • Youth Violence Prevention
  • Peer Counseling
  • Referrals to Violence Prevention Community Organizations
  • Neighborhood Crisis Mediation Services
  • Workforce Development and Jobs Training programs
  • Behavioral Health and Crisis Support Services
  • Community Support Services (CLIP, L&I) for Vandalism, Graffiti, Litter, Vacant Lots
  • After-school programming, mentoring & academic support services

At the end of the conversation, the Resource Navigator will either transfer the caller directly to the community resource or they will text the caller the contact information for programs to follow up with.

Each caller will be offered the option for the Resource Navigator to follow-up with them at a later time to ensure that a successful connection to services was made.

The Hotline is a resource hub and a preventative tool. If you or a loved one are experiencing or witnessing a crime in real time, Philadelphians should call 911.

Get involved

Agencies interested in being part of the solution can register with 2-1-1 at their Service Provider registry.

Philadelphians who would like to become a Resource Navigator for the hotline can view the job description and email their resumes to [email protected]. Navigators receive specialized training in areas such as trauma-informed care, mental health first aid, cultural competency as well as understanding specific anti-gun violence resources within the community.

MAORANDCITIES.COM uses both Facebook and Disqus comment systems to make it easier for you to contribute. We encourage all readers to share their views on our articles and blog posts. All comments should be relevant to the topic. By posting, you agree to our Privacy Policy. We are committed to maintaining a lively but civil forum for discussion, so we ask you to avoid personal attacks, name-calling, foul language or other inappropriate behavior. Please keep your comments relevant and respectful. By leaving the ‘Post to Facebook’ box selected – when using Facebook comment system – your comment will be published to your Facebook profile in addition to the space below. If you encounter a comment that is abusive, click the “X” in the upper right corner of the Facebook comment box to report spam or abuse. You can also email us.